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Joel Evans, Sungkyunkwan University: Serving the customers, the organization, or both? An understanding service provider's dual identities in the context of an organization's customer-directed fairness

2012-05-18
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【Speaker】Joel Evans, SKK Graduate School of Business, Sungkyunkwan University

【Topic】Serving the customers, the organization, or both? An understanding service provider's dual identities in the context of an organization's customer-directed fairness

【Venue】Room 501, Weilun Building, Tsinghua SEM

【Organizer】Department of HR & OB